Contact
FAQ
What is the Zukti Diamond Certificate and Lifetime Warranty?
The Zukti Diamond Certificate is awarded by Zukti Co. to certify the authenticity and integrity of specific Zukti diamonds.
Unlike the documentation that may accompany stones purchased elsewhere, the Zukti Diamond Certificate is backed up by Zukti’s Full Lifetime Warranty. For details about this Warranty, please contact your Zukti sales professional or click here.
The Zukti Diamond Certificate and Warranty provides reassurance for today and many years from now.
What should I consider when purchasing diamonds?
The more you know, the more easily you can distinguish between an ordinary stone and an exceptional one. We are pleased to share with you over 100 years of experience as the world's foremost authority on the subject of selecting and purchasing a diamond ring.
For detailed information on what to consider, visit Zukti
Does the Zukti Product Certificate arrive with my order?
Yes, your Zukti Product & Diamond Certificate arrives with your Product.
How can I schedule a consultation with a Zukti Product & Diamond Expert?
We offer a variety of ways to get in touch with a Product & Diamond Expert, including online chat, by phone and in-store consultations.
WE CARE
15 DAY MONEY-BACK
100% refund for returns within 15 days. No questions asked. (Not applicable on engraved and personalized products)
100%of Invoice value**UPTO Rs. 1,00,000 for Diamond and Gemstone Studded/ Gold/ Platinum
For orders delivered in India
*UPTO Rs. 1,500
For orders delivered
Applicable on Orders delivered to Australia, United Kingdom, Singapore, Dubai and other countries.
LIFETIME EXCHANGE
Exchange or upgrade your jewellery anytime.
Gold/ Platinum
100% value of metal weight at the prevailing metal rate*
Diamond
100% of the prevailing diamond value*
Gemstone
90% of the prevailing gemstone value*
Not Applicable on International Orders
* In case of any discount given during the original purchase on the metal and stone value, an equivalent amount will be deducted from the Exchange amount (Maximum value of Rs. 10 lakhs). The exclusive Points used while placing an order will be deducted from the Lifetime Exchange value.
LIFETIME BUYBACK
Sell your diamond jewellery back to us.
Diamond Jewellery
Additional 10% will be deducted from the LTE value*
Plain Gold /Platinum/ Gemstone Jewellery
Additional 3% will be deducted from the LTE value *
*Maximum value of Rs. 10 lakhs
Not Applicable on International Orders
Bangalore :-
G 65 A, Lower Ground Level, Phoenix Market City, Whitefield Main Rd, Devasandra Industrial Estate, Mahadevapura, Bengaluru, Karnataka 560048
Chennai :-
Lower ground floor, Palladium Mall, Phoenix Market City, Indira Gandhi Nagar, Velacheri, Chennai, Tamil Nadu 600042
Contact us :-
Phone +91 809 5511 115
sales@myzukti.com